Privacy Policy
This Privacy Policy explains how Norwayx collects, uses, and protects information when you use our website and services. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.
Last updated: [Insert Date]
1. Who We Are
Norwayx ("we", "us", or "our") provides predictive data intelligence tools for investors and professionals. This policy applies to all visitors, users, and customers who interact with our website, applications, and related services (collectively, the "Services").
2. Information We Collect
We may collect the following categories of information when you use our Services:
- Account information: name, email address, company name, and login credentials provided when you register for an account or trial.
- Billing information: payment details and billing address processed through a third-party payment provider, where applicable.
- Usage data: information about how you interact with our Services, including pages viewed, features used, and timestamps.
- Device and technical data: IP address, browser type, operating system, and device identifiers.
- Communications: information you provide when you contact us for support, feedback, or inquiries.
3. How We Use Information
We use the information we collect to:
- Provide, operate, and maintain the Services.
- Process transactions and manage subscriptions or free trials.
- Communicate with you about updates, support requests, or administrative matters.
- Monitor and improve the performance, security, and usability of our Services.
- Comply with legal obligations and enforce our terms and policies.
4. Legal Basis for Processing
Where required by applicable data protection law, we rely on one or more of the following legal bases to process personal data: performance of a contract, your consent, compliance with a legal obligation, and our legitimate interests in operating and improving our Services.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to recognise your browser, remember preferences, and understand how our Services are used. You can control cookie settings through your browser; however, disabling certain cookies may affect the functionality of our Services.
6. Sharing of Information
We do not sell personal information. We may share information with:
- Service providers who assist with hosting, analytics, payment processing, and customer support, under confidentiality obligations.
- Professional advisors, such as legal or financial consultants, where necessary.
- Regulators or authorities where required by law or to protect our legal rights.
- A successor entity in the event of a merger, acquisition, or sale of assets.
7. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and the purpose for which it was collected.
8. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If you access our Services from outside the United Kingdom, your information may be transferred to and processed in countries with different data protection laws. Where such transfers occur, we aim to ensure appropriate safeguards are in place.
10. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data, and the right to object to certain processing activities or request data portability. To exercise any of these rights, please contact us using the details on our Contact page.
11. Children's Privacy
Our Services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
12. Third-Party Links
Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated "Last updated" date. Continued use of our Services after changes take effect constitutes acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us via our Contact page.